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Here we would like to provide you with information about collecting and protecting data, and how we carefully and responsibly handle your data.
This privacy policy applies to information received by NCL Corporation Ltd., its subsidiaries and affiliates (the "company"). Therein we address our privacy policy ("policy") regarding the data that is collected on www.ncl.eu (the "website").
This policy explains which information we collect from you and how we use it. We will notify you of any and all necessary changes that are made by always making our new privacy policy available here, along with the date on which the revised policy went into effect.
We collect information about you when you book a cruise with us, request information from NCL Freestyle Cruising, or when you voluntarily enter personally identifiable information ("personal data") such as your name, address, e-mail address, phone number, etc. on our website. We may also collect credit card information in order to make it easier for you to make bookings.
You can visit the NCL website at any time without having to provide any personal information. However, in order to improve the quality of our website, we save data when individual pages are accessed.
This data is always saved without personal reference, meaning that your visit to a specific page is anonymous and does not make it possible for us to ascertain your identity. This information merely allows us to determine the number of visits to our website, or to ascertain which pages people have viewed while visiting our site. This data (which does not include any personal reference) contains information about the website which the customer visited just previously to ours, or the website that the customer visits after leaving our website, as well as the IP address of the computer that the customer is using to gain access to our website. No other information about the computer that is being used is stored in any way. The anonymous, demographic information that we have collected is passed on in the form of aggregate data to advertisers and market researchers in order to improve our website design, and, therefore, to provide our customers with better service. We do not use any of the anonymous, demographic information for research purposes, with the aim of analysing and/or collecting personal information from these sources. We do, however, reserve the right to do this in order to investigate illegal behaviour and/or breaches of this policy.
We only use your personal data for technical website administration purposes, and to fulfil customer orders, requests and wishes. We will only use this data for product-related surveys and marketing purposes with your express prior consent - and then only to the extent that it is necessary in each specific case. We only use credit card details or other financial information that you provide us with in order to fulfil a contract. The company undertakes appropriate precautionary measures in order to guarantee security with regard to all online customer transactions. Credit card numbers that you enter on our billing page are encrypted and sent using SSL (Secure Sockets Layer) technology, which is an industry standard for guaranteeing secure online transactions.
We will only reveal your data to the authorities when we are legally required to do so. Our entire staff is bound to maintain secrecy.
We will not pass on your data to third parties without your express prior consent, or unless we are legally obliged to do so. Should we engage partners to support us for data processing purposes, they will be contractually bound to handle your data with care, while observing data protection laws and our instructions. Further, said third parties are not permitted to use your data for their own purposes or to pass said data on to third parties.
The company may, however, transfer all of the information that is stored in its databases - including all personal data - to an affiliate or third party as part of a business asset transfer.
In certain cases, the company may also pass on personal data in order to comply with demands from law enforcement and government authorities, to enforce the website's terms of use and other agreements, and also to protect customers as well as other persons. We will do this if we are of the bona fide opinion that disclosing this information is required or otherwise advisable in order to identify, contact or juridically prosecute someone who breaches or encroaches upon the rights or property of the company, another user or another person who may be aggrieved as a result of these activities.
Yes. Cookies are information generated by web servers that are stored on your computer for future access. We use cookies to investigate how visitors use our website and also to improve navigation during visits to our website. A cookie can, for example, allow you to continue shopping at a later time without requiring that you yet again have to add an article that you had already placed into your shopping cart. Most web browsers accept cookies, but it is possible to adjust the settings of your browser so that it will prompt you in advance before a cookie is set. You can also refuse to accept cookies entirely, but in some cases this may lead to limited use of the website.
This website may contain hyperlinks to other websites. The company is not responsible for the privacy policies or any content of the linked sites. We recommend that you read the privacy policies of all of the websites that you visit.
The company deploys technical and organisational security measures in order to protect the data that you provide us with against random or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are subject to continual improvement in line with technological developments. All data is processed and sent using SSL (Secure Socket Layer) technology.
Any adverts that may appear on our website are provided by our advertising partners who may use cookies. The advertising network may recognise your computer every time online advertising is distributed. This in turn may allow advertising networks to gather information as to where you or other users of the computer saw their adverts and also exactly which adverts were clicked on. This information allows an advertising network to offer targeted advertising. The company has no access to or control over the cookies that may be saved on the computer, or over the use of these cookies by external advertising servers or networks.
In order to actively use this website, which goes beyond simply accessing the website (e.g. entering personal data), minors require permission from a parent or a legal guardian. If you have reason to suspect that we have collected personal information about a minor, i.e. someone under the age of 18, please let us know.
All e-mails that we send you are at your express personal request. Every e-mail contains specific instructions on how you can cancel your subscription (which is possible at any time). We also provide you with the following options to remove your information from our database:
(1) Send us an e-mail to the following address: newsletter-europe@ncl.com
(2) You can follow the instructions listed in every e-mail sent to you by the company.
(3) You can write to the following address:
NCL (Bahamas) Ltd.
Wiesbaden Office, Continental Europe Branch
Kreuzberger Ring 68
65205 Wiesbaden, Germany
If you think that the company has breached this policy, please contact us at the above address, or send us an e-mail: info-europe@ncl.com. We will do everything we can to rectify your complaint.
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